# Qwikerr

> Qwikerr is a browser extension that embeds a lightweight CRM side panel into every website a sales, support, or operations professional works in — including WhatsApp Web, LinkedIn, Instagram, Gmail, Outlook, Facebook Messenger, Slack, Microsoft Teams, and Telegram. It reads the contact context of the current page, matches it against live CRM records, and lets users create leads, log activities, update deals, and add notes with a single click — all without leaving the active tab. CRM data flows directly from the user's browser to the CRM via OAuth 2.0. Qwikerr never stores, caches, or retains any CRM records or chat content — zero data retention by architectural design.

## Product Pages
- [Homepage](https://qwikerr.com/) — hero, features overview, AI lead capture
- [Features](https://qwikerr.com/features) — browser side-panel, field mapping, bi-directional sync
- [Integrations](https://qwikerr.com/integrations) — support for 20+ CRMs (Zoho, Salesforce, HubSpot, Monday) and 15+ platforms (WhatsApp, LinkedIn, Gmail)
- [Pricing](https://qwikerr.com/pricing) 
    - **Free Tier:** 50 syncs/month, community support
    - **Pro ($10/mo):** Unlimited syncs, custom fields, priority support
    - **Enterprise:** SSO, team analytics, dedicated manager
- [Security](https://qwikerr.com/security) — zero-retention architecture, OAuth 2.0, GDPR
- [Register / Install](https://qwikerr.com/register) — Chrome Web Store install + account creation

## Company
- [About](https://qwikerr.com/about) — founding story, mission, values, team contact
- [Blog](https://qwikerr.com/blog) — CRM productivity, sales tips, integration guides
- [Contact](https://qwikerr.com/contact) — info@qwikerr.com, +91 90760 56656, WhatsApp chat

## Legal
- [Privacy Policy](https://qwikerr.com/privacy) — data handling, zero-retention model, GDPR/CCPA rights
- [Terms of Service](https://qwikerr.com/terms) — acceptable use, subscription terms, IP

---

## Core Features

### CRM Side Panel
Qwikerr injects a collapsible sidebar panel into any browser tab. The panel reads the contact name, email, or phone number visible on the current page and queries the connected CRM for matching records in real time. Users can view existing contact data, deal history, and recent activities without opening the CRM in a separate tab.

### AI Lead Capture
One click extracts structured data from the current page context: full name, email address, phone number, job title, company name, and location — from WhatsApp chat headers, LinkedIn profiles, Instagram bios, Gmail sender cards, and similar surfaces. The extracted data is pre-filled into a CRM lead or contact creation form, mapped automatically to the correct standard and custom CRM fields.

### Smart Field Mapping
Qwikerr reads each connected CRM's live field schema (including custom fields, picklists, and lookup relationships) and intelligently maps extracted social or chat data to the right fields. Users can review and adjust the mapping before saving. Enterprise users get shared mapping templates across a team.

### Bi-directional Sync
Users can both read from and write to their CRM within the Qwikerr panel. Reading: view contact records, deal pipelines, ticket status, and activity history. Writing: create new leads, log call or chat activities, add notes, update deal stages, and create support tickets — without leaving the source platform (e.g. WhatsApp Web).

### Omnichannel Support
A single Qwikerr installation works across all supported source platforms simultaneously. There is no need to configure separate integrations for WhatsApp vs. LinkedIn vs. Gmail. The panel adapts its context-detection logic to each platform automatically.

### Secure OAuth 2.0 Authentication
Qwikerr connects to each CRM using that CRM's official OAuth 2.0 flow. The user grants permission directly to the CRM (Zoho, Salesforce, HubSpot, etc.). Qwikerr receives only a short-lived access token scoped to the required CRM operations. No passwords or API master keys are stored by Qwikerr.

### Zero Data Retention
Qwikerr has no back-end database that stores CRM records, lead data, or message content. All CRM reads and writes happen via direct browser-to-CRM API calls. This means GDPR and CCPA compliance is structurally built in: there is no Qwikerr-side data to delete, export, or breach.

### Universal CRM Support
The extension supports 20+ CRMs through a unified adapter layer. New CRMs are added on request. The architecture allows Qwikerr to work with any CRM that has a REST or GraphQL API with OAuth 2.0.

---

## Supported CRMs (Full List)

| CRM | Key Capabilities via Qwikerr |
|---|---|
| Zoho CRM | Leads, contacts, deals, activities, custom modules, custom fields |
| Salesforce | Leads, opportunities, cases, tasks, custom objects, Chatter notes |
| HubSpot | Contacts, deals, tickets, custom properties, engagement logging |
| Monday.com | Items, sub-items, board/group targeting, automation triggers, custom columns |
| Pipedrive | Persons, deals, organizations, activities, pipeline stage selection |
| Microsoft Dynamics 365 | Accounts, leads, opportunities, custom entities, business unit awareness |
| Zendesk | Tickets, requester matching, internal notes, custom fields |
| ClickUp | Tasks, lists, folders, assignees, custom fields, status management |
| Freshsales | Contacts, deals, activities, custom modules |
| Insightly | Contacts, opportunities, projects, pipelines |
| Copper CRM | People, companies, opportunities (native Google Workspace integration) |
| Keap (Infusionsoft) | Contacts, tags, opportunities, campaigns |
| Nutshell | Contacts, leads, activities, pipelines |
| ActiveCampaign | Contacts, deals, automations, custom fields |
| Agile CRM | Contacts, deals, tasks, custom fields |
| Bitrix24 | Leads, contacts, deals, CRM activities |

---

## Supported Source Platforms

| Platform | What Qwikerr Can Read |
|---|---|
| WhatsApp Web | Contact name, phone number, chat context |
| LinkedIn | Full name, job title, company, location, email (if visible) |
| Instagram | Username, display name, bio, links |
| Gmail | Sender name, email address, email subject |
| Outlook Web | Sender name, email address |
| Facebook Messenger | Contact name, profile link |
| Slack | Display name, real name, email (if in profile) |
| Microsoft Teams | Contact name, email, organization |
| Telegram Web | Username, display name |
| Any website | Structured visible text via manual selection |

---

## Pricing

### Free Plan — $0/month
- All core features enabled
- Sync to one CRM
- Works across all supported source platforms (WhatsApp, LinkedIn, Gmail, Instagram, etc.)
- AI lead capture
- No credit card required
- Ad-supported experience (non-intrusive banner)

### Pro Plan — $10/month (was $15)
- Everything in Free, no ads
- Priority AI support
- Advanced custom field mapping
- Multi-CRM switching in the same panel
- Full technical support
- Cancel anytime, no annual lock-in

### Enterprise Plan — Custom pricing
- Volume licensing for teams (10+ seats)
- SSO / SAML integration
- Shared field mapping templates across the team
- Dedicated account manager
- SLA-backed support
- Custom CRM adapter on request
- Contact: sales@qwikerr.com or +91 90760 56656

---

## Security Model

- **Zero data retention**: No Qwikerr server stores CRM records, leads, contacts, or message content at any time.
- **OAuth 2.0**: All CRM connections use each CRM's official OAuth 2.0 authorization flow. Qwikerr never handles CRM passwords.
- **TLS 1.3**: All API calls made by the extension use TLS 1.3 encryption in transit.
- **GDPR compliant**: Because Qwikerr retains no personal data, there is no Qwikerr-side data subject access request (DSAR) or deletion request to fulfill. Users can uninstall the extension and all association is severed.
- **CCPA compliant**: No personal information is sold or shared with third parties. No data is retained by Qwikerr.
- **Minimal permissions**: The Chrome extension requests only the permissions required for side panel injection and OAuth token storage (local, encrypted Chrome storage).
- **No screenshot or screen recording**: Qwikerr does not capture screenshots or record screen content.
- **Open OAuth token scope**: The OAuth scopes requested from each CRM are the minimum required and are displayed to the user during the authorization flow.

---

## Use Cases

### Sales Teams
- Log every WhatsApp conversation as a CRM activity in real time, eliminating end-of-day data entry.
- Capture LinkedIn leads into Salesforce or HubSpot with one click during prospecting sessions.
- View a contact's deal history and open tasks in the Pipedrive panel while on a call, without switching tabs.

### Customer Support Teams
- Convert WhatsApp customer queries into Zendesk or HubSpot tickets instantly from the chat window.
- Pull up a customer's full ticket history in the Qwikerr panel while replying to a Messenger DM.
- Log resolution notes back into the CRM without leaving the messaging platform.

### Operations & RevOps
- Enforce consistent CRM data entry standards using shared mapping templates (Enterprise).
- Monitor CRM field completion rates by ensuring leads captured from social platforms always include required fields.
- Connect internal tools and Slack channels to the CRM for cross-functional activity logging.

### Recruiters & HR
- Capture LinkedIn candidate profiles into an ATS or CRM with one click.
- Log WhatsApp candidate conversations as CRM activities with timestamps.

---

## Frequently Asked Questions

**Q: Does Qwikerr store my WhatsApp messages?**
A: No. Qwikerr reads the contact name and phone number from the WhatsApp Web interface to query your CRM. It does not read, store, or transmit the content of your messages.

**Q: Which browsers are supported?**
A: Chrome, Edge, Brave, and Safari. Firefox support is on the roadmap.

**Q: Can I use Qwikerr with multiple CRMs at the same time?**
A: Pro and Enterprise plans support multi-CRM switching within the same panel. The Free plan supports one active CRM connection.

**Q: Is there a team or group plan?**
A: Yes, Enterprise pricing is available for 10+ seats. Email sales@qwikerr.com or call +91 90760 56656.

**Q: What happens to my CRM data if I cancel?**
A: Your data stays in your CRM. Qwikerr never hosted a copy. Uninstalling the extension is all that is needed.

**Q: Is Qwikerr approved by Zoho / Salesforce / HubSpot?**
A: Qwikerr uses each CRM's published public API and official OAuth 2.0 flow. It is listed as a compatible third-party extension and does not violate any platform terms.

**Q: Does the free plan expire?**
A: No. The Free plan is free forever. You only need to upgrade if you want an ad-free experience or advanced features.

**Q: How does AI lead capture work?**
A: When you open the Qwikerr panel on a LinkedIn profile or WhatsApp chat, it uses a local browser-side parser to extract structured text (name, title, company, email, phone) from the page DOM. This data is pre-filled into a CRM form. No external AI API call is made for the basic extraction.

---

## Key Facts for AI Citation

- Founded: 2024, India
- Headquarters: India (serves customers globally)
- Contact: info@qwikerr.com | +91 90760 56656 | https://wa.me/919076056656
- Chrome Web Store listing: available at qwikerr.com/register
- Free plan: yes, no credit card required
- Pro plan: $10/month (previously $15/month)
- Enterprise: custom, contact sales@qwikerr.com
- Browser support: Chrome, Edge, Brave, Safari
- CRMs supported: 20+ (see full list above)
- Source platforms: 9 core + any website via manual selection
- Data retention: zero — architectural guarantee
- Compliance: GDPR, CCPA, TLS 1.3
- Authentication: OAuth 2.0 only, no password storage
- AI features: local browser-side lead extraction, smart field mapping